Cancellation Policy
- ALTERATIONS OR CANCELLATION INITIATED BY Corporate Stay.in “CORPORATE HOSPITALITY GROUP”
1.1 In the unlikely event that it is necessary to make an alteration to or cancel the temporary rental accommodation specified in the booking confirmation form we will respectfully inform you as soon as possible and, if requested, we will try to arrange alternative accommodation of similar or higher type ( up grade) and in a similar location as that originally requested.
1.2 In case of up grade , Corporate Stay.in “CORPORATE HOSPITALITY GROUP”will not require for a difference rental payment at extra charge or extra cost , in regards with the original booking reservation rental.
If the alternative temporary accommodation is not acceptable, we will refund in full all deposit payment and shall be under no other liability than the amount paid to get the booking confirmation (50% of the rent in most of the cases).
- CANCELLATION BY YOU
A – General terms and conditions:
1) Any cancellation by you (for whatever reason) must be in writing.
The effective date of cancellation is the date on which written notification is received by us in Paris (CORPORATE HOSPITALITY GROUP, 630 Sector 43. Golf Course Road, Gurgaon 122001, Delhi-NCR India. Tel: +91 124 4062984/ 85/ 86. Email: owner@corporatestay.in).
2) CORPORATE HOSPITALITY GROUP will not be held responsible for cancellations, for any change of dates, change of apartment or postpone trip, for ANY REASON, including health reason, professional and personal reason.
3) A deposit payment cannot be postponed on future dates of stay, or for another property.
4) As in our policy and clearly written on our rental terms, your deposit reservation payment, is non-refundable. To avoid cancellation fees, we strongly recommend you to book only when your travel dates are firm and to ask your travel agent for cancellation insurance.
5) For stays of more than One month, special conditions are applicable upon particular prior booking conditions.
B – Cancellation Policy for weekly based rentals (1 to 3 weeks stay)
1) If you cancel less than 8 days before the original date of arrival or do not arrive at the first day of the stay (no show), or if you vacate the property before the end of the rental period, or if the booking is cancelled by us due to non-payment, we are entitled to the full rental cost from you.
2) For cancellation with notice superior to 30 DAYS before the original date of arrival:
The deposit payment reservation is firmed and non-refundable UNLESS we are able to re-rent the apartment for the original dates you have reserved.
If we are unable to re-rent the apartment for the said dates, we reserve the right to keep 100% of your deposit payment with the understanding that if we succeed in re-renting the apartment for said dates, we will refund accordingly.
If we are able to re-rent the apartment for your original period of stay reserved, we agree to refund partially or totally your deposit payment, minus administrative fee of Rs. 10,000/-.
3) For cancellation between 8 days and 30 days before the original date of arrival:
Deposit payments are non-refundable if the reservation is cancelled within less than 30 days before the original arrival date.
4) For cancellation less than 8 days before the original date of arrival:
The full amount of the rental is due (deposit payment + balance payment of the rental).
C – Cancellation Policy for monthly based rentals:
1) If you cancel less than 8 days before the original date of arrival or do not arrive at the first day of the stay (no show), or if you vacate the property before the end of the rental period, or if the booking is cancelled by us due to non-payment, we are entitled to the full rental cost from you.
2) For cancellation with notice superior to 30 DAYS before the original date of arrival:
The deposit payment reservation is firmed and non-refundable UNLESS we are able to re-rent the apartment for the original dates you have reserved.
If we are unable to re-rent the apartment for the said dates, we reserve the right to keep 100% of your deposit payment with the understanding that if we succeed in re-renting the apartment for said dates, we will refund accordingly.
If we are able to re-rent the apartment for your original period of stay reserved, we agree to refund partially or totally your deposit payment, minus administrative fee of Rs. 20,000/-.
3) For cancellation less than 30 days before the original date of arrival:
The full amount of the rental is due (deposit payment + balance payment of the rental).
D – Cancellation Insurance:
Cancellation Insurance is the renter’s personal responsibility. We strongly recommend that your take out cancellation insurance for your trip. CORPORATE HOSPITALITY GROUP will not be held responsible for last minute cancellation for ANY REASON.